Terms of service
Effective Date: January 21, 2024
Welcome to Club Retro! These Terms of Service ("ToS") govern your use of our website and services, including the purchase of our unique clothing and art designs. Please read these Terms carefully before accessing or using our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all of the Terms, you are not authorized to use our website or services.
1. Introduction
Club Retro collaborates with a dedicated printing company to bring your clothing and art designs to life. We work directly with them to produce, quality-control, and fulfill your orders from their secure warehouse and shipping facilities. This allows us to offer a curated selection of high-quality products without managing stock ourselves.
2. Definitions
- Account: An account created by a user to access and use certain features of the website.
- Order: A request to purchase products from our website.
- Product: Any clothing or art item offered for sale on our website.
- Website: The Club Retro online store at retrowaviest.com.
3. User Accounts
To access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
4. Orders and Payment
To place an order, you must select the desired products, provide your shipping and billing information, and choose a payment method. We accept most forms of payment through our secure Shopify platform. Your order will be confirmed once payment is received.
5. Shipping and Delivery
We partner with our printing company to fulfill your orders efficiently. Estimated delivery times may vary depending on your location and chosen shipping method. Please note that shipping costs are non-refundable unless the product arrives damaged. We are not responsible for lost or stolen packages after they have been shipped.
6. Returns and Refunds
We are committed to your satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it for a full refund within 30 days of delivery. This applies to damaged products or defects, there are no change of mind returns. For detailed return instructions, please contact us through our website or email.
7. Product Warranties
We back the quality of our products with a 1-year warranty against manufacturing defects. If you experience any issues with your product within this timeframe, please contact us directly, and we will work with you to resolve the issue promptly.
8. Limitation of Liability
Club Retro is not responsible for any damages or losses incurred by you as a result of your use of our website or products. This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages.
9. Intellectual Property
All content on our website, including product designs, logos, trademarks, and text, is the property of Club Retro or our licensors. You may not use any of our intellectual property without our express written permission.
10. Dispute Resolution
Any disputes arising out of or relating to these Terms will be governed by and construed in accordance with the laws of the State of Texas. You agree to submit to the exclusive jurisdiction of the courts located in Austin, Texas for the resolution of any disputes.
11. Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws provisions.
12. Termination
We may terminate your access to our website or services at any time, for any reason, without notice. You may also terminate your account at any time.
13. Amendments
We may amend these Terms at any time by posting the amended Terms on our website. The amended Terms will take effect immediately upon posting.
14. Contact Information
You may contact us with any questions or concerns about these Terms through our website contact form or by email at [your email address].
Thank you for choosing Club Retro!